FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

WHAT IS YOUR RETURN POLICY?

We do not accept returns at this time. We are happy to answer any and all questions that you may have before your purchase! All items are one-of-a-kind and preloved vintage and antique textiles. All items are washed and occasionally mended prior to turning them into garments. 

WHERE DO YOU SHIP TO?

Currently only in the U.S.

WHY ARE THE JACKET PRICES DIFFERENT?

All quilts and other textiles are purchased at different prices which is reflected in the sale prices.

HOW DO I WASH THE ITEMS?

Spot Clean, Dry Clean, Hand wash & hang dry!

CAN I CUSTOMIZE AN ORDER?

Absolutely! Contact me for further details.

WHAT IS THE BEST WAY TO CONTACT THE SHOP?

Email or DM me on Instagram! I probably check Instagram more honestly. Please feel free to email me at lshapiro@shopshapeau.com or DM me at @shopshapeau on Instagram.